Legal & information
Privacy Policy
This policy explains how Melbourne Airport Parkings handles personal information collected through this website. It applies to visitors to melbourneairportparkings.com and to anyone who submits a message through our contact form.
We are an independent booking-guidance resource for melbourne airport parking. We do not take bookings or payments on this site, so the only personal information we hold is what you choose to send us.
On this page
- What we collect when you write to us
- Technical data and analytics cookies
- How long we keep a message
- Access, correction and deletion requests
- Hosting, analytics and email providers
Written policy, current at 28 September 2026. The version published on this page is the one that applies.
Information we collect
Two kinds of data reach us: what you type into a form, and what the site records on its own while it serves a page.
What you give us directly
The name, email address and message content you enter when contacting us. If you subscribe to any site notification, we also hold the email address you supplied.
We do not collect payment information, because this site does not process bookings or payments. If you go on to book melbourne airport parking through an operator's own system, that transaction sits with the operator, not with us.
What you do not need to send
Our contact form exists for questions about the site, corrections to our airport parking information, and data requests. Please do not send booking references, card numbers, passport images or vehicle registration details. We have no use for them and we would rather not store them.
Information collected automatically
Like most websites, our hosting infrastructure may record technical data such as browser type, device category, referring page and pages viewed. This is used to keep the site working and to understand which pages are useful.
Where analytics tools are used, they may set cookies. The cookie policy explains what those are and how to control them. This data is never used to identify you personally, and we do not build profiles of individual visitors.
Technical request data
Browser type, device category, referring page. Held by the hosting layer so pages load correctly and faults can be traced.
Aggregate traffic
Which guides get read, which car park comparisons get skipped. Reviewed in totals, never as a named visitor record.
Analytics cookies
Set only where an analytics tool runs, and only as described in the cookie policy, where the controls are set out too.
How we use information
We use contact form submissions to answer your query, verify corrections you report, and improve the accuracy of the site. We use technical data to monitor performance, diagnose faults and understand aggregate traffic patterns.
We do not sell personal information, and we do not share it with parking operators for marketing purposes. A correction you send about shuttle times, entry procedures or car park access is used to fix the page, not to build a contact list.
Legal basis and consent
Where you submit a contact form, we process the information on the basis of your consent and our legitimate interest in responding to you. You can withdraw consent at any time by contacting us and asking us to delete your message and contact details. Where cookies are used for analytics, consent is collected as described in the cookie policy.
Retention
How long we keep a message
Contact form submissions are kept for as long as needed to resolve the query and to maintain a record of corrections made to the site. Technical and analytics data is retained in aggregate form for a limited period.
If you ask us to delete your information, we will remove it unless we are required to retain it for a legal or administrative reason.
- A question answered and closed
- Held only while the thread is open, then removed at a scheduled cleanup.
- A correction you report
- Kept as a short record explaining why a page was changed, without the original message body.
- Traffic and performance data
- Reduced to totals and page counts for a limited period, then discarded.
Your rights
You can request access to the personal information we hold about you, ask for it to be corrected, or ask for it to be deleted. You can also object to processing based on legitimate interests.
To make a request, contact us via the contact page. We will respond within a reasonable period and may ask you to confirm your identity before acting, so that we do not release your details to someone else.
Ask what we hold
Tell us which email address you used and we will list the messages and contact details attached to it.
Ask for a correction
If a stored detail about you is wrong, say what should change and we will update the record and note the change.
Ask us to delete it
We will clear your message and contact details unless a legal or administrative reason requires us to keep them.
Third parties
Our website may rely on third-party providers for hosting, analytics and email delivery. These providers process data on our instructions and are not permitted to use it for their own marketing.
Links from this site to external websites, including booking systems, are governed by those sites' own privacy policies. Once you leave melbourneairportparkings.com, the operator you reached sets the rules for the information you give them.
- Hosting Serves the pages and holds short-lived technical request logs used to keep the site online.
- Analytics Reports which pages are read and where visitors leave, in aggregate only.
- Email delivery Carries the message you send through the contact form to our inbox.
For questions about airport parking, shuttle timing or entry procedures, our parking FAQs page is the faster route than a data request.
Changes to this policy
We may update this policy if our practices change or if legal requirements shift. The current version is always published on this page, with the date at the top of the document.
Continued use of the site after an update indicates acceptance of the revised policy. If a change materially affects what we do with contact form messages, we will say so plainly here rather than in a footnote.
Contact
Questions about this policy, or requests relating to your personal information, can be sent through the contact page on this website.
- [email protected]
- Phone
- +61 3 8318 4726
- Postal address
- 20 Keilor Park Drive, Tullamarine VIC 3043, Australia
Office hours: Monday to Friday 8:00 AM – 6:00 PM, Saturday 9:00 AM – 4:00 PM. Closed Sunday.
Common questions
Short answers to the privacy questions visitors ask most often, before they send a message or a data request.
Do you store my card details if I pay a car park?
No. This site does not process bookings or payments, so no payment information ever reaches us. Payment for parking airport melbourne services is handled inside the operator's own booking system, under that operator's privacy policy.
Can I send a correction without giving my name?
Yes. The name field on our contact form is optional, and you can leave it blank while still telling us which page is out of date. An email address is needed so we can reply or confirm the change, but you can request deletion afterwards.
How quickly will you answer a data request?
We answer within a reasonable period and may first ask you to confirm your identity, so that your details are not released to somebody else using your address. Requests sent during office hours are usually picked up on the same working day.
Do you share information with the car parks you write about?
We do not sell personal information, and we do not pass it to parking operators for marketing. Our comparison pages describe onsite car park options from public information; they are not a lead channel.
Where to go next
Read the two companion documents below if you want the full picture of how this site runs, or send us a message if your question is about your own information.